Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com
Pricing
Yes, we do, we want you satisfied with your purchase too! However, we will only accept a refund in case of the product that you order, and what your receiving is a mismatch of either design or size. Please also note, the refund is only eligible if the product is refunded with the same conditions as you received it.
Once your order is processed, it may not be modified or cancelled.
We accept all major credit cards such as VISA, MasterCard, American Express (AMEX), and Discover. We also accept payment via PayPal.
Shipping
We ship anywhere worldwide.
You may check your order status under your account after login.
Alternatively, you may contact us regarding the status of your order(s) at support@memorycabin.com or from our facebook page.
* Note: When requesting for a status update, please provide us with the following details:
Invoice/Order number
Product model ordered
Date and Time of order
Please allow 2-5 days for your order to be processed for shipping. We make an effort to fulfill orders as quickly as possible.
Once an order is shipped, it is typically around 2-8 business days for an order delivery in the United States (US)
Worldwide Standard shipping takes 3-4 weeks